Online Customer Service Advisor

Location: Teddington

Company: Richmond Housing Partnership 

Hours: Part Time

Salary: Competitive

Date Posted: 22/02/17           Closing Date: 2/3/2017

Job Description:

Richmond Housing Partnership are looking for super talented, vibrant people to join our award winning customer services team on our quest to revolutionise services in our sector!

This is someone who is obsessed by customer service, has bags of personality and an infectious energy that means they deliver an exceptional customer experience every interaction, every time.

Your expertise on the digital stage will help us move customers online whilst keeping them as fans. Our easy self-service options and super speedy resolutions on web chat, email and social media will make sure that digital is the channel of choice for customers and employees.

You’ll be curious, always looking for innovative ways to drive a service that consistently delights our customers and keeps on getting better and better. Your superb communication skills enable you to build strong friendships across the organisation and work collaboratively to always give a show-stopping performance.

An exceptional team player, you’ll eat change for breakfast and will inspire those around you to do the same by communicating clearly and role modelling positive behaviours.

At RHP we are committed to making a meaningful difference to the lives of our customers and the communities we work in. We take real pride in developing our people and celebrating and shouting about our success, internally and externally. Our employees are proud to say ‘I am RHP’. That means being positive, making a difference and most of all, having a commitment to delight our customers with a service that’s top of the charts.

How to Apply:

Sound like the gig for you? Apply by 12pm Thursday 2 March 2017 by sending your CV and supporting statement to iwanttobe@rhp.org.uk.

P.S Your supporting statement is your chance to take centre stage – be creative and send in any format that floats your boat. Please include your notice period and current salary.

If you would like more information about the role or the hours please click here or email iwanttobe@rhp.org.uk.